HyperUnit Privacy Policy

At HyperUnit, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how HyperUnit collects, uses, stores, and protects your data when you interact with our modular smart device ecosystem, website, mobile applications, and services.

1. Information We Collect

1.1 Information You Provide to HyperUnit

When you use HyperUnit products and services, we may collect:

• Account Information: Name, email address, phone number, shipping address, and billing information when you create a HyperUnit account or purchase HyperUnit products.
• Communication Data: Messages, inquiries, and feedback you send to HyperUnit customer support or through contact forms.
• Device Information: Configuration details, device names, and settings for your HyperUnit smart devices.
• Payment Information: Credit card details, billing addresses, and transaction history processed securely through encrypted payment systems.

1.2 Information Collected Automatically by HyperUnit

HyperUnit automatically collects certain information when you use our services:

• Device Data: Information from your HyperUnit sensors, processors, and modules including sensor readings, environmental data, energy consumption, and device performance metrics.
• Usage Analytics: How you interact with HyperUnit applications, features used, frequency of use, and user preferences.
• Technical Information: IP address, browser type, operating system, device identifiers, and network information.
• Location Data: Approximate location based on IP address or precise location if you enable location services for HyperUnit mobile apps.
• Cookies and Tracking: HyperUnit uses cookies and similar technologies to enhance user experience and analyze website traffic.

2. How HyperUnit Uses Your Information

HyperUnit uses your information for the following purposes:

2.1 Service Delivery

• Operate and maintain your HyperUnit smart device ecosystem
• Process orders, payments, and deliveries of HyperUnit products
• Provide customer support for HyperUnit services
• Enable communication between HyperUnit devices and modules
• Deliver analytics, insights, and automation through HyperUnit platforms

2.2 Improvement and Development

• Analyze usage patterns to improve HyperUnit products and services
• Develop new features and capabilities for the HyperUnit ecosystem
• Conduct research and testing for HyperUnit technology advancement
• Troubleshoot technical issues with HyperUnit devices

2.3 Communication and Marketing

• Send important updates about your HyperUnit account and devices
• Provide information about new HyperUnit products and features
• Send promotional offers and marketing communications (with your consent)
• Respond to your inquiries and requests about HyperUnit

2.4 Security and Compliance

• Protect against fraud, unauthorized access, and security threats to HyperUnit systems
• Comply with legal obligations and regulatory requirements
• Enforce HyperUnit Terms of Service and policies
• Protect the rights, property, and safety of HyperUnit and our users

3. Data Sharing and Disclosure

3.1 Service Providers

HyperUnit may share your information with trusted third-party service providers who help us operate our business, including:

• Cloud hosting and data storage providers
• Payment processing companies
• Customer support platforms
• Analytics and marketing tools
• Shipping and logistics partners

All service providers are contractually required to protect your data and use it only for HyperUnit purposes.

3.2 Legal Requirements

HyperUnit may disclose your information when required by law or to:

• Comply with legal processes, court orders, or government requests
• Protect HyperUnit's legal rights and property
• Prevent fraud or security threats
• Protect the safety of HyperUnit users and the public

3.3 Business Transfers

If HyperUnit is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any such change.

4. Data Security

HyperUnit implements industry-standard security measures to protect your personal information:

• Encryption: All data transmitted to and from HyperUnit devices and servers is encrypted using TLS/SSL protocols.
• Secure Storage: Your data is stored on secure servers with access controls, firewalls, and intrusion detection systems.
• Authentication: Multi-factor authentication options for HyperUnit accounts to prevent unauthorized access.
• Regular Audits: HyperUnit conducts regular security audits and vulnerability assessments.
• Data Minimization: We only collect and retain data necessary for HyperUnit services.

While HyperUnit takes extensive measures to protect your data, no system is completely secure. We cannot guarantee absolute security but are committed to protecting your information.

5. Your Privacy Rights and Choices

You have several rights regarding your personal information with HyperUnit:

5.1 Access and Portability

You can request access to the personal information HyperUnit holds about you and receive a copy in a portable format.

5.2 Correction and Updates

You can update or correct your HyperUnit account information at any time through your account settings.

5.3 Deletion

You can request deletion of your personal data from HyperUnit systems, subject to legal retention requirements.

5.4 Marketing Opt-Out

You can unsubscribe from HyperUnit marketing emails by clicking the unsubscribe link in any promotional email or adjusting your account preferences.

5.5 Cookie Management

You can control cookies through your browser settings. Note that disabling cookies may affect HyperUnit website functionality.

5.6 Do Not Track

HyperUnit respects Do Not Track signals. When enabled, we will not track your browsing behavior.

6. Data Retention

HyperUnit retains your personal information for as long as necessary to:

• Provide HyperUnit products and services to you
• Comply with legal, tax, and accounting obligations
• Resolve disputes and enforce HyperUnit agreements
• Maintain security and prevent fraud

When data is no longer needed, HyperUnit securely deletes or anonymizes it.

7. Children's Privacy

HyperUnit services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If we discover that a child has provided personal information to HyperUnit, we will promptly delete it. Parents who believe their child has provided information to HyperUnit should contact us immediately.

8. International Data Transfers

HyperUnit operates globally and may transfer your information to countries outside your residence. When we transfer data internationally, HyperUnit ensures appropriate safeguards are in place, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions recognizing equivalent data protection
• Compliance with applicable data protection frameworks

9. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information HyperUnit collects, uses, and shares
• Right to delete personal information held by HyperUnit
• Right to opt-out of the sale of personal information (HyperUnit does not sell personal information)
• Right to non-discrimination for exercising CCPA rights

To exercise these rights, contact HyperUnit for inquiries.

10. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

11. Third-Party Links and Services

The HyperUnit website and applications may contain links to third-party websites and services. HyperUnit is not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

HyperUnit may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on the HyperUnit website
• Updating the "Last Updated" date
• Sending email notifications for significant changes
• Displaying prominent notices on HyperUnit platforms

Your continued use of HyperUnit services after changes constitutes acceptance of the updated Privacy Policy.

13. Contact HyperUnit

If you have questions, concerns, or requests regarding this Privacy Policy or how HyperUnit handles your personal information, please contact us:

Thank you for trusting HyperUnit with your personal information. We are committed to protecting your privacy and providing transparent, secure services.